Refund & Cancellation Policy
1. Service Nature
Botkovai provides AI chatbot, WhatsApp automation, CRM, and related digital services. These services are subscription-based and delivered digitally.
2. No Refund Policy
All payments made to Botkovai for:
-
Subscription plans
-
Setup charges
-
Custom development
-
WhatsApp API integration
-
Add-on services
are non-refundable once the service has been activated.
Because our services involve immediate access to software, infrastructure, and setup resources, refunds cannot be processed after activation.
3. Cancellation Policy
-
Customers may cancel their subscription at any time.
-
After cancellation, the service will remain active until the end of the current billing period.
-
No partial refunds will be issued for unused time.
4. Exceptional Cases
Refunds or service credits may be considered only if:
-
There is a verified technical failure from our side
-
The service could not be delivered as promised
-
Duplicate payment was made
Such requests will be reviewed case-by-case.
5. Payment Disputes
If you believe a payment was made in error, contact our support team within 3–5 working days with:
-
Transaction ID
-
Registered email
-
Payment screenshot
6. Contact for Refund Requests
For refund or billing concerns, contact:
Botkovai Support
Email: mohan@etherservices.com
Phone : +91 95972 71533
Contact Us
If you have any questions about this privacy policy, you can contact us:
By email: mohan@etherservices.com
By visiting this page on our website: https://freshlyx.in/#contact
By phone number: +91 95972 71533
By Visiting Our Location: 144, Sengupta Street, Ram Nagar, Coimbatore – 641009