Privacy Policy
At FreshlyX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website or place an order with us.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Email address
- Mobile number
- Shipping and billing address
- Payment information (processed securely through our payment partners)
- Order history
- IP address, browser type, and device information
- Any information you provide through contact forms, WhatsApp, or customer support.
How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Deliver products to your specified address.
- Communicate with you regarding your orders and deliveries.
- Provide customer support.
- Improve our website, products, and services.
- Send order confirmations, shipping updates, and important service notifications.
- Send promotional offers and newsletters (only if you have opted to receive them).
- Prevent fraud and ensure the security of our website.
Payment Security
FreshlyX does not store your debit card, credit card, UPI, or banking credentials. All online payments are processed securely through trusted third-party payment gateways that use industry-standard encryption and security measures.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.
You can choose to disable cookies through your browser settings; however, some website features may not function properly.
Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may only be shared with trusted third parties when necessary, including:
- Shipping and courier partners for order delivery.
- Payment gateway providers for payment processing.
- Government or legal authorities when required by applicable law.
- Service providers who assist us in operating our website and business.
All third-party partners are expected to maintain the confidentiality of your information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure.
Marketing Communications
If you subscribe to our newsletters or promotional communications, you may receive updates about our products, offers, and services.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Your Rights
You have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data where applicable.
- Withdraw consent for marketing communications.
- Contact us regarding any privacy-related concerns.
Third-Party Links
Our website may contain links to third-party websites. FreshlyX is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any personal information.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
FreshlyX reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page along with the updated effective date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
FreshlyX
Website: https://freshlyx.in/
Email: info@freshlyx.in
WhatsApp/Phone: +91 86677 60889.
We are committed to addressing your concerns and protecting your privacy.
Thank you for choosing FreshlyX. Your trust is important to us, and we are committed to safeguarding your personal information.